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Deputy Manager/ Manager Customer Experience (E-Commerce)

Posted on Nov 16, 2024

Title

Deputy Manager/ Manager Customer Experience (E-Commerce)

Apply before

Dec 16, 2024

City

Karachi

Responsibilities

 Focus: Overseeing the entire customer journey, including digital touchpoints.
-Collaborating with UX/UI designers, developers, and marketers to optimize the site for sales.

-Working to improve the overall shopping experience, from landing on the site to post-purchase follow-ups.

-Managing interactions that influence the perception of the brand.

-Using feedback from customers to guide improvements in the website UX.

-Monitoring site performance, customer behavior, and analytics to improve the UX.

-Candidates with related experience in Fashion Retail will be preferred.

Requirements

Experience: 4-5 Years of relevant experience

Qualifications: Master's degree in marketing from a reputable institute

Benefits

  • Excellent Salary
  • Car Allowance
  • Fuel Allowance
  • Medical Insurance
  • Annual Leaves
  • Provident Fund
  • EOBI
  • Annual Bonus
  • Sick Leaves
  • Casual Leaves